Refund policy

You can cancel your monthly plan at any time from Settings. You keep your plan and remaining credits until the end of the month you paid for, and you will not be charged again.

If a video fails to generate, the credit is returned to your balance automatically.

If you were charged by mistake, or a plan didn't work for you and you have used no credits from it, email us within 14 days of the charge and we will refund it in full. Once credits from a payment have been used, that payment is not refundable, except where the law requires it.

Videos are digital content delivered immediately. When you subscribe you agree that delivery starts straight away, and you accept that the 14-day right of withdrawal ends once you use a credit. Before that, you can withdraw for a full refund.

Monthly credits are for that month and have no cash value. Free starter credits cannot be refunded or exchanged.

Email adghost.business@gmail.com from your account email with the date of the charge. We reply within 3 working days.